Privacy Policy for Marshall Hope Corporation
Effective Date: April 16, 2025 Marshall Hope Corporation ("we," "us," or "our") is committed to protecting your privacy.
This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website www.marshallhope.org (the "Site") and interact with our services.
1. Information We Collect
1.1 Personal Information
- This includes information that can be used to identify you, such as:
- Donor Information: When you make a donation, we may collect your name, address, email address, phone number, and donation amount.
- Contact Information: If you contact us through the Site or other means, we may collect your name, email address, phone number, and the content of your communication.
- Volunteer Information: If you apply to be a volunteer, we may collect your name, contact information, and other relevant information you provide.
- Mailing List Information: If you subscribe to our mailing list, we will collect your email address.
1.2 Payment Information
When you make a donation, your payment information, such as credit card details or bank account information, is collected and processed by third-party payment processors. We do not directly store your complete payment card information on our servers. These third-party payment platforms have their own privacy policies governing the collection, use, and storage of your payment information. We encourage you to review their privacy policies.
1.3 Website Usage Information (Cookies and Analytics)
When you visit our Site, we may automatically collect certain information about your device and browsing activity using cookies and similar tracking technologies. This information may include:
- Your IP address
- Your browser type and operating system
- Referring website addresses
- Pages you visit on our Site
- The dates and times of your visits
- Information about how you use our Site Cookies: Cookies are small text files that are stored on your device when you visit a website. We may use cookies for various purposes, including:
- Essential Cookies: These cookies are necessary for the basic functionality of our Site.
- Analytics Cookies: These cookies help us understand how visitors interact with our Site by collecting and reporting information anonymously. We use analytics services (as detailed below) which may use their own cookies.
- Preference Cookies: These cookies allow our Site to remember your preferences (e.g., language settings). You can control and manage cookies in your browser settings. However, disabling certain cookies may affect the functionality of our Site.
- Analytics: We may use third-party analytics services, such as Google Analytics, to analyze how users interact with our Site. These services may use cookies and similar technologies to collect information about your use of the Site and provide us with reports on website trends. The information generated by these services is typically transmitted to and stored on their servers. We encourage you to review the privacy policies of these analytics providers.
2. How We Use Your Information
We may use your personal information for the following purposes:
- To process your donations and provide donation receipts.
- To communicate with you about your donations or inquiries.
- To send you updates and newsletters about our activities and impact (if you have subscribed).
- To manage volunteer applications and communicate with volunteers.
- To improve our Site and services based on usage patterns and feedback.
- To personalize your experience on our Site.
- To detect, prevent, and address technical issues and security incidents.
- To comply with applicable laws and regulations.
3. Disclosure of Your Information
We may disclose your personal information to the following third parties:
3.1 Ada Portillo Agency (Website Management)
Our Site is managed by Ada Portillo Agency. As the website administrator, Ada Portillo Agency may have access to complete site information, which may include your personal information collected through the Site. Ada Portillo Agency is responsible for the technical operation and maintenance of the Site and is expected to handle your personal information in accordance with applicable privacy laws and this Privacy Policy.
3.2 Third-Party Payment Processors
When you make a donation, your payment information is processed by third-party payment processors. We do not share your complete credit card details with these processors, but we do transmit necessary transaction information to facilitate your donation. These processors have their own privacy policies, which you should review.
3.3 Analytics Providers
We may share anonymized or aggregated website usage information with third-party analytics providers to help us analyze and improve our Site.
3.4 Legal Requirements
We may disclose your personal information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
3.5 Protection of Our Rights
We may disclose your personal information when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include basic technical, administrative, and physical safeguards. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your information within our outside of our organization.
5. Your Rights
You may have certain rights regarding your personal information, depending on your location and applicable law. These rights may include:
- The right to access your personal information.
- The right to correct inaccuracies in your personal information.
- The right to request the deletion of your personal information.
- The right to object to the processing of your personal information.
- The right to restrict the processing of your personal information.
- The right to data portability. To exercise these rights, please contact us using the contact information provided below. We may require you to verify your identity before processing your request.
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
7. Third-Party Websites
Our Site may contain links to third-party websites and partners. We are not responsible for the privacy practices or the content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Underage Privacy
Our Site includes a "Learning Center" page or section that offers educational programs. In connection with these programs, we may collect personal information from underage students (individuals under the age of 18) who participate. This information may include their name, age, contact information, educational details, and progress within the program. This information is collected for the purpose of administering the Learning Center programs, tracking student progress, communicating with students and their parents/guardians about the program, and improving our educational offerings.
Additionally, we recognize that underage individuals may submit forms and sign-ups to express interest in or apply for volunteer opportunities through our Site. When teenagers inquire about or apply for volunteer roles, we may collect personal information from them, such as their name, contact information, age, and any other information provided in their forms or communications. This information will be used for the purpose of evaluating their suitability for volunteer roles, communicating with them about volunteer opportunities, and managing our volunteer program.
We are committed to protecting the privacy of all individuals who engage with us, including underage students in our Learning Center programs and teenagers interested in volunteering, and will handle their information in accordance with this Privacy Policy and applicable laws, including obtaining parental or guardian consent where required. Parents or guardians have the right to review, modify, or request the deletion of their child's personal information collected through the Learning Center program or in connection with volunteer inquiries. Please contact us using the information provided below if you have any questions or concerns regarding the collection and use of information from underage students or teenage volunteers.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Effective Date" at the top of the policy. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Site after the posting of changes constitutes your acceptance of such changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Marshall Hope Corporation
710 Ridgely Ave Annapolis, MD 21401
www.marshallhope.org
